Operational visibility
Track sentiment, issues, and recovery performance across every location without waiting for manual reporting.
Trusted by Enterprise Brands
Turn Every Voice
Into Actionable
Insight
The executive-ready reputation intelligence platform that converts verified customer voice into operational action, board-level visibility, and measurable growth.
Executive Readiness
Built for leadership teams that need clarity, speed, and trust.
Loopengine equips CX, operations, and digital leaders with verified customer voice intelligence that translates feedback into measurable business action.
Compliance confidence
Protect brand trust with proof-based reviews and privacy-first workflows tailored for regulated industries.
Growth acceleration
Turn customer feedback into higher-rated experiences and stronger referral momentum at enterprise scale.
Verified by transaction
Enterprise-ready workflows
Built for regulated industries
Operational insight in real time
Industries We Covered
Intelligence Tailored to Your Industry
Purpose built models trained on millions of industry specific interactions. Understand context, jargon and what matters most in your sector to improve customer experience.
Healthcare
Transform fragmented patient feedback into clinical and operational excellence.
Hospitality
Turn guest sentiment from reviews and internal surveys into property level actions.
Automotive
Drive dealership trust and service lane efficiency through unified feedback loops.
Retail
Bridge the gap between digital sentiment and store level execution.
Banking and Insurance
Synthesize multi channel feedback into secure, institutional trust.
Our products
One Unified Platform. Infinite Actionable Insights
Capture. Analyze. Convert. Amplify. Purpose-built tools to turn customer feedback into trust, performance, and growth.
RevSense
Transaction-verified reviews with privacy-first validation.
Proof-based review trustFraud-resistant workflowsAudit-ready evidence
To know more please contact us
Yuk Tanakha
Match: Receipt XXXX-3921
Ginger Hotels, Bandra, Mumbai
Incredible stay from check-in to check-out. The rooftop pool view of the city at night was unforgettable. Staff remembered our names all weekend.
Anand Rajpurohit
Match: Booking ID XXXX-0942
Panchshil Avenue, Kalyani Nagar Pune
Absolutely amazing experience from start to finish! The staff were incredibly attentive and the room exceeded all expectations.
Business Impact
Measurable Results. Not Just Promises
Our products are designed to drive real, trackable outcomes from rating improvements to direct revenue impact.
+22%
AVERAGE RATING ELEVATION
Turn hidden customer sentiment into a measurable trust premium.
By capturing true sentiment through authentic transactional proofs businesses experience an immediate surge in organic high tier ratings, driving local search visibility and transforming public reputation into an elite brand asset.
<15
MINIMUM CRITICAL RESOLUTION VELOCITY
From raw complaint to complete operational recovery in minutes.
Eliminate response bottlenecks with an automated intelligence layer that reads, categorizes and prioritizes inbound feedback in real time. The platform flags critical friction points and instantly drafts context aware, vertical specific responses for one click human approval.
3.4x
REFERRAL PIPELINE MULTIPLIER
Convert baseline customer satisfaction into an active customer acquisition engine.
Stop treating reviews as passive data points. Loopengine identifies peak positive sentiment and automatically formats your highest value testimonials into ready to deploy social media creative and campaign assets.
100%
DATA UNIFICATION ACROSS BRANCHES
Break down institutional silos with a single source of truth for customer voice.
From the executive suite monitoring overall brand health to regional managers tracking property or store level execution, leadership gains real time operational KPIs to make precise, data driven decisions.
What Leaders Say
Trusted by Teams Who Put Customers First
Before Loopengine, our teams had no single view of patient feedback across facilities. Now we surface critical sentiment in real time and act before it becomes a compliance issue.
Head of Patient Experience, Multi-Specialty Hospital Network, Bengaluru
Our store managers were drowning in unstructured feedback with no clear next step. Loopengine gave them focused, actionable priorities every morning — response times halved within the first month.
VP Customer Experience, National Retail Chain, Delhi NCR
Frequently Asked Questions
Loopengine is a unified B2B2C customer voice and reputation intelligence platform designed to capture, analyze, convert and amplify customer feedback. The platform operates through five interconnected, purpose-built modules that work together seamlessly. It aggregates multi-channel feedback streams—including public reviews, social media mention and internal complaint logs—into a single source of truth, transforming raw text into role-specific dashboards and live operational KPIs.
Unlike traditional platforms that rely on easily manipulated user profiles, Loopengine utilizes a secure verification layer. We verify reviewers using authentic Proof of Service—such as booking IDs, invoice numbers or payment receipt numbers—cross-referenced directly against the merchant's database before any feedback goes live. This ensures complete review integrity while protecting your brand from fraudulent ratings.
No. Loopengine is built with a strict user-privacy-first architecture. Our system is designed so that the transaction is validated, not the person. We do not collect or store any customer PII during the cross-referencing process. Even within the merchant dashboard, transaction numbers are securely masked to maintain total customer anonymity while preserving a verified audit trail.
Our advanced, vertical-specific NLP models act as an intelligent review brain. Instead of just tracking basic star ratings, the AI model reads every review to extract deep aspect-level sentiment (such as isolating specific feedback on wait times, staff friendliness, or facility cleanliness). It automatically classifies the urgency of the feedback, flags anomalies, tracks competitive benchmarks, and uncovers actionable operational trends.
Yes. Loopengine features an AI-powered response engine that slashes manual moderation workflows. For inbound feedback, the AI automatically drafts highly context-aware, professional public responses or negative resolution copy. These drafts are sent to your team's dashboard for one-click human approval, allowing your operations teams to hit critical response time benchmarks effortlessly.
Absolutely. Loopengine is engineered to break down institutional silos across multi-location enterprises. The platform automatically routes data into tailored, role-specific intelligence dashboards. For example, a corporate executive or CMO sees a high-level overview of global brand health, while a regional manager or VP of Operations can instantly drill down into a specific store, dealership, branch or property's real-time performance.
Stop Guessing. Start Knowing.
Every day without feedback intelligence is a day of blind decisions. Join with otherorganizations that turned their customer voice into their competitive edge.